Frequently Asked Questions
Addfield are the incineration and cremation industry experts.
Please choose one of the below categories for our frequently ask questions:
Why buy an Addfield machine ?
Addfield have been building cremation machines for over 30 years as a market leader we are dedicated in building the best quality machines from laying the refractory bricks and creating a 180mm internal thick refractory wall that ensure the heats stays where it is needed in the chamber.
All our machines are built with ease of use in mind and on average Addfield machines are 40% more efficient.
Addfield are a British company, how can you support me when I am in a different country?
Addfield offer on site support around the world. Our support network is growing year on year with competent partners joining the international team offering on site support in many international countries.
Technology has allowed us to support on varied platforms including You Tube, Skype, WhatsApp, Social Media and phone.
Can Addfield repair any machine?
Addfield are proud to employ a comprehensive skill base of time served tradesman that can offer on site services, repairs and maintenance to all incinerators and cremators
Do I need my incinerator serviced?
Like your car you need to have your machine serviced to ensure it meets all current regulations and directives. Addfield employ fully skilled engineers that can support you with your service whilst carrying out preventative maintenance checks.
All services complete will gain an annual service certificate to satisfy audit controllers and environmental health